Originally, I was a customer of Anderson Voss at his previous location on Industrial Road, Century Auto Body. Although the location and expansive facilities are dramatically different, I am pleased to say that his level of service remains personal and over the top. Yesterday, one of my vehicles had a flat tire while parked. Turned out, the valve stem needed to be replaced. Anderson made arrangements to get my truck in right away and replaced all four tire stems. That’s not all, they rotated and balanced my tires, as well. All this was done while I waited. When all was done, I was told “no charge!” He easily could have convinced me that I should replace all four tires, but instead advised that they were good for another season. When you find an honest auto mechanic, stay with the one you can trust!
Great customer service, no hidden fees, fair price and pristine service! Five stars!
What an amazing group of people! From the Receptionist, sales (Raphael), and finance manager (Stan) grade A++ service!! Thank you all for the pleasant experience of purchasing a vehicle!! You have a customer for life!!!!!
HORRIBLE! Went Monday (5/6/19) to test drive a car (confirmed ok to test drive over the phone) as soon as I pulled into their parking lot (5 min after the call) I get a call that I am unable to test drive due to "maintenance light". We looked at the car n e ways. I was told I would be able to test drive as soon as maintenance was done. I was going to put a down payment on the car (considering test drive went well). Called yesterday and I was told suspension light was on and that was what they were repairing. Spoke to someone this morning around 9 or 10 am and was told still under maintenance. I GET A CALL 2PM SAYING THE CAR WAS SOLD! The sales rep that was helping (been working there just over a week) called me and said someone sold the car while she was @ lunch. All the good reviews are mainly from staff at Voss auto.
Fill out their online form give them all your information and you'll never hear from them again. What a waste of time they must have some of the worst sales people in the world. The positive reviews are obviously self-written